Orders are processed within 1–3 business days, excluding weekends and public holidays.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
During collection launches or high-demand periods, processing times may extend slightly. We appreciate your patience as we ensure each order meets our standards.
We currently ship to:
Singapore
Selected international destinations
If your location is unavailable at checkout, please contact us at hello@2ndstori.com
and we’ll be happy to assist.
Shipping rates are calculated at checkout based on destination and order size.
For international orders, any applicable duties, taxes, or customs fees are the responsibility of the recipient.
Estimated delivery times begin after dispatch:
Singapore: 1–3 business days
International: 5–14 business days, depending on destination and customs processing
Delivery times are estimates and may vary due to courier or customs delays.
Once your order has shipped, you’ll receive a tracking link to follow its journey to you.
While we work closely with our delivery partners, 2ndStori is not responsible for delays caused by couriers, customs clearance, or circumstances beyond our control. If your parcel appears delayed or missing, please reach out to us and we’ll assist where possible.
Please ensure all shipping information is accurate at checkout. Once an order has been dispatched, we’re unable to make changes or reroute deliveries.